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Creating an AI Assistant: The Evolution of Chatbot Technology

The world of customer interaction is alive with two simple words: ‘AI Assistants’. But how can they...

Navigating the Next Wave of Conversational AI: Insights and Imperatives

In the rapidly evolving landscape of technology, Conversational AI stands out as a beacon of...

A Tech Time Prediction: The Year That Will Be 2024

Happy New Year everyone! Welcome to the second special edition newsletter ‘The Year That Will Be.’...

Your design matters: How failures lead to success

Tackling the challenges of digital design is a journey of exploration and growth. We invest our...

A Tech Time Retrospective: Looking Back At The Year That Was, 2023

Thank you all so much for reading my newsletter this past year! Since my newsletters are quite...

Keep the ultimate goal of a DXP in sight: relevance to your customers

- In collaboration with Emerce - In a world where personalized digital experiences have become the...

GDPR-proof data success? Make it work with server-side tracking

“How can we use data?” - This is the most frequently asked question my data colleagues and I are...

SXSW 2023: Are we moving forward or was the future already here?

This year's South By South West Festival (SXSW) was more crowded than ever, with the fear of...

SXSW 2023: AI, interactive content and the human touch

Last week I visited South by Southwest (SXSW) in Austin, Texas in the US with some of my...

Mobile app development: choosing the right tool for the job

When building mobile apps, there are many choices to be made. The first, very important choice is...

3 Data challenges for 2023

What are the main data-related challenges businesses face in 2023? Compliance with the GDPR and...

Tech Predictions: Looking ahead to the year that will be, 2023

Infrastructure, that’s my word of the year for 2023, and my main prediction. I wanted to take this...

A Tech Time Retrospective: Looking Back At The Year That Was, 2022

Welcome to ‘The Year That Was 2022’ pt1. This blog is a special edition companion to my weekly...

Stay ahead of the curve and switch to server side tracking

Website tracking is changing dramatically. My advice? Don't lean back, take action now and move to...

Cross-cultural design: designing for cultures other than your own

Recently, after a long day of collaborating, I was talking to colleagues and a client at a global...

NSSpainX 2022: Accessibility in app development

After two years of remote conferences, we all breathed a sigh of relief in 2022. Thus, the 10th...

MACH: an architecture to match your ambitions

MACH stands for Microservices, APIs, Cloud and Headless. As a long-term digital partner for large...

9 signs that your B2B commerce infrastructure requires an update

In B2B, digital commerce is becoming increasingly important. The demands of users for user...

4 steps to successful digital B2B customer relationships

Increasingly, digital customer relationships are at the heart of the business model in B2B. By...

Digital customer relations in B2B: seize these 5 opportunities (before your competition beats you to it)

By applying digital smartly, you can build long-term customer relations. This can take different...

How to measure (and improve) retention on your Customer Experience Platform

In our previous blog, we talked about ways to increase engagement on your Customer Experience...

WWDC 2022: Supporting developers’ superpowers

From June 6 to June 10, developers worldwide gathered online for an inspiring week of technology...

Leveraging data to maximise the use and growth of your Customer Experience Platform

To make your Customer Experience Platform (CXP) a lasting success, you need to make sure people...

Defy gravity, slash your acquisition costs and grow your platform

Sooner or later, it happens to every platform: You reach a point where that explosive growth...

Digital trends at SXSW 2022: Web3, the metaverse, NFTs and human scale

After two years of lockdown and travel restrictions, we were finally able to attend South by...

Infrastructure as Code: why to use it and how to use it

Thanks to cloud technology, rolling out new infrastructure is easier than ever. But cloud...

Meet Embedded BI: secure data dashboards for external stakeholders

To get value from data, people have to access and use them. In some cases, this means you need to...

Cloud-based web application firewall (waf): why you need one and how to choose one

In the current multi-cloud, SaaS-driven world, you need a modern, flexible and scalable way of...

Deploy video analytics for a perfect viewing experience

Total immersion in the video streaming experience, that's what auser wants. Streams with...

Transforming business models with the right IoT data infrastructure

Internet of Things (IoT) data allows companies to not only work more efficiently, but it lets them...

iOS14 tracking: scenarios for implementing consent and permission

GDPR has been around for a while and asking for consent to track data is a feature we now build...

Do you need a data operations center?

Data has become the fuel that drives enterprise operations. We are entering the age of...

Selecting the right business intelligence tool for your IT ecosystem

Application performance is the basis of a good user experience. This makes monitoring performance...

Let's Talk Kubernetes Probes

The other day I was reviewing YAML files of Deployments, and I noticed that the Probes were...

Triple launches Cloud Platform running on Kubernetes

Triple and Synetic joined forces a few months ago. The result? A state-of-the-art cloud platform,...