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Daniel de Vos

Daniel de Vos
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Recent Posts

How to measure (and improve) retention on your Customer Experience Platform

In our previous blog, we talked about ways to increase engagement on your Customer Experience...

Leveraging data to maximise the use and growth of your Customer Experience Platform

To make your Customer Experience Platform (CXP) a lasting success, you need to make sure people...

Defy gravity, slash your acquisition costs and grow your platform

Sooner or later, it happens to every platform: You reach a point where that explosive growth...

Selecting the right business intelligence tool for your IT ecosystem

Application performance is the basis of a good user experience. This makes monitoring performance...